Sunday, 17 May 2020

Software Update Manager (SUM) in SAP

What is SUM ?

Software Update Manager (SUM) Basically we can say - It's SAP Software Upgrading Tool.
We can do the below listed activities using SUM Tool.
  • SAP Release Upgrade
  • EHP Upgrades
  • Applying SP & SPS, Patch Upgrades
  • Installing new Add-ons

You can download the SUM tool, Central Notes, Guides using below link,

Available SUM Versions

 Currently two versions of SUM tools are available  in SAP download Center 
  • SUM 1.0 
  • SUM 2.0
Current latest Release are,

Difference between SUM 1.0 & SUM 2.0

 SUM 1.0
  • ABAP stack if target is based on 7.40 or lower
  • Source system is either a dual-stack system, or a Java stack
SUM 2.0
  • All system conversions (SAP ERP to S/4HANA)
  • Targeting systems based on 7.50 and higher                                                                                 (Source system already in Unicode & based on NW 7.0 or higher)                                                                                              

Downloading SUM

If  you are planning an Upgrade and your are downloading the Files using Maintenance Planner, then we have option to Select the SUM Files also in MP.

If you are doing any patch, single component  version upgrade the you can use below link to download the SUM.


How to start SUM ?

After download SUM from SAP Marketplace,

uncar the SUM.SAR using SIDADM user to the below locations -
/usr/sap/SID/SUM (Unix) 
\usr\sap\SID\SUM (Windows)

Command :-

Login as SIDADM user

Unix -
sapcar -xvf <SUM.SAR> /usr/sap/SID 

Windows -
sapcar -xvf <SUM.SAR> \usr\sap\SID 

Using of SIDADM user will give all the required permission to the SUM directory extracted into /usr/sap/SID/SUM


To start SUM Tool,

Login as root user in unix & administrator as in Windows.
Go to the SUM directory under - /usr/sap/SID/SUM

Execute the below command -

./SUMSTART confighostagent SID  (Unix)

In windows execute the SUMSTART bat file.



In Unix after execute the SUMSTART it will give you a link on the screen to open the SUM tool in browser. Copy it in browser and execute,

Windows, it will directory opened in default browser.

By default the link is in https with port 1129, if it is not working use http with port 1128.

Ports -
https - 1129
http - 1128

Still it is not opening please check the host entries of the local machine, that you are using to execute the SUM.
If the Server host details are not added in host file, please add the same using below format.

IP Address of SAP Server   FQDN  Hostname
eg :-  192.168.0.50    sapserver.sap.com   sapserver

After this you may able to access the SUM tool using browser.

In opened window System will ask you the User Credentials, Please use below credentials.

User Name - SIDADM
Password 


After this tool will take you to the Initial Screen.
You can start the Process from here,


Common Issue while starting SUM

 1.While Starting browser it will show below message- 

Forbidden
Forbidden: The user root is not authorized to process the operation ExecutOperation

Three Possible reasons are here, 
  • Browser must start with SIDADM User and Correct Password
  • Check the User SIDADM is locked in OS Level
  • Check the hostagent version, if it is old please update the latest hostagent 
also read,

Thanks for reading, Please share your valuable feedback.  

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